Fraud Paralegal

Role Overview & Responsibilities

Job role: Fraud Paralegal

Location: Liverpool City Centre

Job Type: Permanent Full time

Basic salary £21,000 to £25,000 - opportunity for monthly bonus

We are looking to hire Paralegal’s to join our ever-growing Fraud Department. Fast paced but rewarding environment.

Our company model is ‘Grow our Own’

You will be working in a happy office environment with a lot of emphasis on the team culture and putting clients first.

‘We are a People Before Profit Law Firm, who Celebrate Excellence in Law with

Salary is based on basic bracket of £21,000 - £25,000 plus achievable monthly bonus of £300 - £600

Full training will be provided in respect of all requirements of the job role.

Responsibilities:

o Analyse financial statements

o Investigation of fraudulent companies and/or scammers

o Conducting enquiries as to where fraudulent funds have disappeared to

o Exploring whether any related industry codes/protocols have been broken

o Investigating vulnerabilities and their impact upon the scam victims

o Collating all relevant evidence to the scam and/or fraud that has taken place

o Gathering Evidence from the victims by telephone

o Drafting Financial Complaint letters and letters of claim

o Dealing with complaints to the Financial Ombudsman

o Assist victims of scam to recover their lost money

o Promotion, Management opportunities and team leader opportunities available

o Correspond with clients and financial organisations

All applicants must possess the following:

o A customer-focused attitude and willingness

o Excellent Verbal and Vocal Skills

o Exceptional listening, questioning, and call control techniques.

o Excellent letter writing skills

o Ability to process information and tasks accurately and efficiently.

o An understanding of customer needs, company products and services, and general knowledge.

o Aptitude to handle challenging telephone call situations.

o Ability to explain, recommend and persuade.

o Computer and telephone system application skills.

o 5 GCSEs C and above or equivalent preferred.

o Legal experience or law degree essential

Company benefits:

o 33 annual leave days inclusive with bank holidays.

o Health care plan

o Fully stocked bar.

o Wellness checks.

o Company incentives.

o Monthly and yearly incentives: cash prizes, duvet days, all-inclusive holidays etc.

o External and internal monthly training sessions

Job Type: Full-time

Salary: £21,000.00-£25,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: In person