CCTV Controller/Security Officer

Role Overview & Responsibilities

Job Title: CCTV Controller

Location: Rushmere Shopping Centre, Craigavon

Rate of Pay: £11.10 per hour

Hours of work: 36 hours per week

Days & times of work: 3x 12 hour shifts - between 1830 and 0630. Day shift overtime between 0630-1830

The main purpose of the role include:

• Presenting, a smart, alert, visible and commanding security presence at all times.
• Monitor CCTV screens
• Report incidents
• Answering telephone calls
• Public tannoy announcements
• Open/close service gates
• Maintaining daily logs, shift reports, and incident reports
• Ensuring the safety and security of our clients’ visitors, buildings and assets by carrying out all duties in full adherence with the site assignment instructions.
• Ensure full compliance with site policies and procedures.
• Adhering to site regulations, to include fire, health and safety and evacuations.
• Ensure that all incidents, which occur during the course of your duties, are reported promptly and recorded within the guidelines laid down by the Client/Sword Security Management and are efficiently dealt with.

Essential Criteria

• A valid current SIA CCTV Licence.
• Ability to deliver excellent customer service, with a positive, professional attitude

Desirable Criteria

• A current valid SIA Licence
• Experience in the security industry within a similar role
• First aid certificate
• Customer Service Training

Sword Security (NI) Ltd is an Equal Opportunities employer.

Job Type: Full-time

Salary: £11.10 per hour

Licence/Certification:

• SIA Licence (required)

Work Location: In person

Reference ID: SWCONRSC/0423/CD